FIRST COME · VERIFIED IN PERSON
QR Promotion Rules
Last updated · August 30, 2026How these rules apply
These general rules apply to every Phase 1 VIVO QR offer. Each published offer also includes campaign-specific terms. The specific terms identify the participating business or sponsor, offer description, eligibility, dates and times, quantity or availability, redemption requirements and any approximate retail value that applies.
Deterministic offers only
Phase 1 QR offers are first-come/first-served and based on published eligibility and remaining inventory. There is no random drawing, spin, raffle, lottery, wager or cash prize. No purchase is required to participate or redeem an eligible offer.
21+ eligibility
You must have an active VIVO account and be at least 21 years old. The basic account uses a truthful 21+ declaration. A campaign may also require a full date of birth for server-side age calculation. Both are eligibility signals, not identification. The business may require a valid government-issued photo ID and may refuse fulfillment when identity, age, group size or another published requirement cannot be confirmed.
Inventory and 60-second holds
Opening a live QR can temporarily hold one unit of the published inventory for approximately 60 seconds. A hold is not a redemption. Authorized staff must confirm fulfillment online before the timer expires. Expired, cancelled or rejected holds return to inventory under the campaign rules; confirmed redemptions do not.
Foreground venue check
Browsing does not require location. Unlocking a customer live QR requires one fresh precise foreground reading inside the verified venue radius. If that reading is denied or unavailable, the promotion remains available only through the separate, audited in-person process completed by authorized venue staff. VIVO does not request background location for this flow.
Redemption
Present the live QR to an authorized scanner at the business during the published period. Staff inspects the offer, Member ID and requirements before choosing “Confirm & Redeem.” The scanner must be online for final confirmation. Inspection alone does not use inventory.
Single use and fraud prevention
A QR is short-lived, single-use and linked to the original member, session and app installation. Do not sell, transfer, copy, relay, replay, automate or alter a QR or manual reference. VIVO does not claim screenshots are technically impossible; server expiration, one-time redemption, member identity, staff review and device authorization are the safeguards.
Offer restrictions
Phase 1 blocks complimentary alcohol, free bottles or drinks, drinking competitions, intoxication language, eligibility based on sex or another protected class, and purchase-plus-chance promotions. Safe categories can include priority entry, coat check, an alcohol-free beverage, merchandise, a photo moment, table decoration or another approved physical service.
Availability and business responsibility
Offers are available only during the published period and while inventory remains. The participating business is responsible for lawful fulfillment, staffing, licensing, admission and physical-ID checks. A business closure, safety issue, system outage, suspected fraud or legal requirement may pause or cancel an offer.
Privacy
The QR payload contains an opaque reference rather than personal contact information. Staff sees the minimum needed for fulfillment: name, Member ID, offer, declared 21+ status and requirements. See the Privacy Policy for location, installation ID, audit, retention and deletion details.
Apple and platform notice
Apple is not a sponsor of, administrator of, or involved in any VIVO QR promotion. Google and the mobile app stores likewise do not sponsor participating-business offers. Offers are subject to applicable federal, North Carolina and local requirements.
Questions
Review the offer-specific terms first. For a fulfillment question, contact the participating business. For a VIVO account or QR record question, email support@vivonightlife.com.