VIVO CUSTOMER CARE

How can we help?

Account and access

For sign-in, password recovery, profile, linked sign-in method or account-deletion help, contact support from the email associated with your account.

Events and businesses

Hours, menus, prices, age rules and event details can change. Confirm urgent information directly with the participating business using the contact options shown in its Vivo profile.

Reservation requests

Phase 1 sends reservation requests without accepting payment. Your request number appears in Profile, and the business or Vivo operations team confirms availability and current requirements separately.

Contact support

Email support@vivonightlife.com with your member or reservation number, device model and a short description. Never send a password, one-time code or payment information.

Email Vivo Support